Extension due to Covid 19

Thank you for your patience as we try to adjust to the situation caused by the COVID 19 pandemic. Due to the high number of requests for extensions:


  • Please do not submit a request for extension unless your subscription is expiring within the next 10 days. This will allow the requests to be staggered and also allow our staff to help ensure that no one loses access during this time.
  • Any such students should login and submit a Support Request and we will add an extra 3 months to your subscription at no charge. 
  • If you have already submitted a request, please so not submit another. Once we add the extra time to your account, we’ll send you an email confirmation.
  • We remain committed to offering free 3-month extensions to all affected students with active subscriptions.